Late arrival policy
We have a strict no late-entry policy to ensure that yogis can find their zen from the beginning of class with no distraction.
Please know that doors are locked and classes are closed for check in 5 minutes after every scheduled class time. If you arrive 5 minutes after a scheduled class, we welcome you to attend the next offered class.
We encourage you to arrive 15 minutes before the start time of your class.
Even when a class is full, you can add yourself to the waitlist.
When a cancellation is made, the first person on the waitlist automatically gets added to the class, and receives an email/text notification. Once you get added to the class from the waitlist, you become responsible for attending or cancelling the class.
We strive to offer everyone the highest experience on their yoga journey, and we want to make sure everyone has a same opportunity to attend a class. If you have to cancel, please be aware that we’ll be implementing a strict policy of late-cancel / no show penalties:
You must cancel your class (on Mindbody) 2 hours or more prior to class start time to avoid loosing a class or being charged a no-show fee. Once your spot is cancelled, the class will be returned to your account for use at a future date.
We do not accept phone or email cancellations.
If you late-cancel less than 2 hours prior to class start time, a no-show fee may apply (see “No-Show” below).
A no-show fee occurs when you are signed up for a class, that there is a waitlist and you do not show up, preventing other students from benefiting from the class.
Single Class and Class Packages:
If you do not show up to class and do not cancel, your class will be deducted from your account.
If you do not show up to class and do not cancel, you will automatically be charged $10 to your credit card on file.
We are sorry, but we cannot make individual exceptions. You have until 2 hours before a class starts to sign up, so you can always wait until you are sure of your attendance to save your spot.